|Question: What is your ETA? |
|Answer: Sashes is 1-2 weeks, Bouquet is 4-6 weeks and cardboxes is 3-4 weeks.
Question: Do you ship international?
|Answer: We ship within the 48 contiguous US states and Canada ONLY.|
Question: When is the best time to order my card box in reference to my wedding date?
|Answer: The best time to put your order or finalized your order for a Card box is 1-2 months before your wedding date. And if your order includes a "whole package" or a "theme package" with Centerpieces, the best time is 4 months before your wedding date.|
Question: Do you accept rush orders?
|Answer: Yes. We work with production schedule, so any rush order will be charged of additional fee.|
Question: How can I compute or know my shipping cost?
|Answer: When you have picked-up your item, proceed to Check out and there you will be asked to enter your zip code and the shipping cost for that state will be displayed. This is not the final process yet so do not worry if you decided not to go through with the purchase.|
Question: Do you give discounts on shipping?
|Answer: Yes. For orders that include a "whole package" or a "theme package" with Centerpieces Set, you will have to contact us for your request and price quote.|
Question: Will I receive a shipment tracking information for my package?
|Answer: Yes. Once your order has been packed and ready for shipping, you will receive an email that will contain your USPS tracking number so you can track the status of your order during transit.